News & Events
21st April 2010
Starting with a blank page.
Being made redundant is not easy for anyone, so what do you do if it happens to you? Jon Hartley offers some thoughts.
April 2010
Where are the sales people?
Lots of bright new salespeople bringing you lots of new ideas. Is it good news when the old ones actually understood what you wanted?
March 2010
Brochure Speak ~ don't you just love it!
Jon Hartley takes a wry look at brochure speak.
March 3rd 2010
If it's not sheer apathy, what is it?
Jon Hartley pulls no punches on the apathy of some in the coach industry.
February 10th 2010
The Joys Of Winter Driving
We've had heated football pitches for some years now, so why not heated roads?
February 3rd 2010
Enjoying Your Dinner Sir?
Jon Hartley is worried that coach customers can be getting a raw deal when it comes to hotel food.
January 2010
Single Supplements 'N' Stuff
Hotel guru and former operator Jon Hartley looks at single supplements for customers and wants operators to play fair with hoteliers.
6th January 2010
Where will it end?
Experienced hotel contractor Jon Hartley argues that we shouldn't laugh at the recent tightening of airport security.
Welcome to Jon Hartley Solutions
Jon Hartley has spent forty years in Travel and Tourism, and is well known and respected. Following almost twenty years as the Hotel Contracts Manager for a major tour operator, where he gained a reputation for being prudent and trustworthy , and contracted over one million bed nights every year, he moved to the InterContinental Hotels Group. Here, as the Account Director – Coach Sales EMEA, he not only looked after his major accounts, but put together and presented easy to understand PowerPoint Presentations to Sales, Revenue, and Reservation Managers of the franchisees. Here they learned not only how and when to attract groups, but just as importantly how to keep them for the future. He was a major part of the team that enabled the Holiday Inn brand to win the Most Group Friendly Hotel Chain in the Group Travel Organiser Awards twice in four years, and only left when as the result of a fall, his back started to cause mobility problems.
Not one to sit on his ‘more than ample rear’, Jon has set up his own company, Jon Hartley Solutions, to advise both coach operators and hoteliers how to get the best deals available.
“Travel is no problem to me, either in the UK or Europe, as my back problem only affects my walking, but with the aid of a walking stick I can still get around quite well. The brain and mouth are unaffected, and I am still driving throughout Europe with no problems whatsoever”
Jon is a Fellow of The Institute of Travel and Tourism, a member of The Tourism Society, and Jon Hartley Solutions are proud to be members of The Coach Tourism Council.
