Published Articles
In his effort to bring 'A word to the wise' here is a selection of articles that Jon has written and had published.
Being made redundant is not easy for anyone, so what do you do if it happens to you? Jon Hartley offers some thoughts.(CBW 21st April 2010)
Lots of bright new salespeople brining you lots of new ideas. Is it good news when the old ones actually understood what you wanted? (Out & About April 2010)
Brochure Speak ~ don't you just love it!!
Jon Hartley takes a wry look at brochure speak.. (Out & About March 2010)
If it's not sheer apathy, what is it?
Jon Hartley pulls no punches on the apathy of some in the coach industry. (CBW 3rd March 2010)
We've had heated football pitches for some years now, so why not heated roads . (CBW 10th February 2010)
Jon Hartley is worried that coach customers can be getting a raw deal when it comes to hotel food. (CBW 3rd February 2010)
Hotel guru and former operatot Jon Hartley looks at single supplements for customers and wants operators to play fair with hoteliers. (Out & About January 2010)
Experienced hotel contractor Jon Hartley argues that we shouldn't laugh at the recent tightening or airport security. (CBW 6th January 2010)
A first for CBW - A Television Review
Experienced hotel contractor Jon Hartley finds much wisdom in Alan Bennett's celebrated play Dinner at Noon. (CBW 23rd December 2009)
Festive Tours - Worth the effort?
Experienced hotel contractor Jon Hartley says it's a fine line between profit and loss on a festive tour (CBW 16th December 2009)
Trade Shows - Are they worth it?
Jon Hartley thinks that trade shows are too costly and too in London! (CBW 25th November 2009)
Coach Operators - What would you do?
Hotel guru and former operator Jon Hartley has encountered many difficult scenarios in his time in the industry. Here he asks: when disaster strikes, what would you do? (Out & About, November 2009)
Isn't it time your contractors' skills were fine-tuned to maximise profitability of a tour? With 40 years' experience, Jon Hartley is offering the chance to do just that. (CBW 2nd September 2009)
